MCQOPTIONS
Saved Bookmarks
MCQOPTIONS
This section includes 460 Mcqs, each offering curated multiple-choice questions to sharpen your HR Officer knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Carefully preparing a training manual so that each idea effectively builds on the previous ideas illustrates which training principle? |
| A. | Stimulus: meaningful organization of materials |
| B. | Response: practice and repetition |
| C. | Feedback: knowledge of results |
| D. | Transfer of Training: sequencing the learning |
| Answer» B. Response: practice and repetition | |
| 2. |
One of the major changes in recent years has been the advance of technology and this is evident in training. A CIPD (2008) survey reported nearly 60% of surveyed organisations were already using e-learning which could be described as learning supported by the use of computing technology. The survey also found: |
| A. | it cannot usefully be blended with other training methods. |
| B. | it is not as effective as traditional training methods. |
| C. | it is most often used to complement other forms of learning and development. |
| D. | none of the above. |
| Answer» D. none of the above. | |
| 3. |
This model helps in determining and developing the favorable strategies, sequencing the content, and delivering media for the types of training objectives to be achieved. |
| A. | System model |
| B. | Development model |
| C. | Instructional system development model |
| D. | Transition model |
| Answer» D. Transition model | |
| 4. |
Training needs analysis can take place at organizational, task, and person levels. At the Organizational level, it broadly examines what are the organization’s strategic plans and where is training and development needed to fit into the planning. Organizational training needs generally occur when: |
| A. | Government provides additional funding. |
| B. | Information technology systems need upgrading. |
| C. | There is some kind of barrier hindering the achievement of organizational aims and objectives which is best removed by training. |
| D. | Other competing organisations are conducting extensive training programmes. |
| Answer» B. Information technology systems need upgrading. | |
| 5. |
Business-level outcomes chosen to measure the overall value of training or learning initiatives are referred to as _____. |
| A. | values |
| B. | goals |
| C. | business strategies |
| D. | metrics |
| Answer» E. | |
| 6. |
Which of the following is least relevant for Learning in any Training exercise? |
| A. | Costly Equipment |
| B. | Design & Implementation of Training |
| C. | Motivation of trainees |
| D. | Climate of Organization |
| Answer» B. Design & Implementation of Training | |
| 7. |
Learning to prepare the individual related to specific future job is called: |
| A. | Training |
| B. | Counseling |
| C. | Development |
| D. | Education |
| Answer» B. Counseling | |
| 8. |
The process of selectively reinforcing a response to change the behavior of a person is associated with |
| A. | behavioral modeling |
| B. | operant conditioning |
| C. | education |
| D. | learning |
| Answer» C. education | |
| 9. |
Which one of the following is a source of assessing training needs? |
| A. | performance evaluation |
| B. | attitude survey |
| C. | advisory panel |
| D. | all of the above |
| Answer» B. attitude survey | |
| 10. |
The process of providing trainees with continued practice far beyond the point where they perform the task successfully is__________ learning |
| A. | Whole |
| B. | Par |
| C. | Extra |
| D. | Over |
| Answer» B. Par | |
| 11. |
The best method for conducting a training needs analysis when data needs to be obtained from a large number of employees is |
| A. | Interviews |
| B. | Observations |
| C. | Questionnaires |
| D. | focus groups |
| Answer» D. focus groups | |
| 12. |
When evaluating interventions, organisations often resort to the lowest level of Kirkpatrick’s model and only gather reaction level data. However, reaction level data can be improved by asking trainees: |
| A. | How difficult they found the training. |
| B. | How difficult and useful they found the training. |
| C. | How useful and enjoyable they found the training. |
| D. | How much they enjoyed the training. |
| Answer» C. How useful and enjoyable they found the training. | |
| 13. |
Laboratory training is also known by the name |
| A. | sensitivity training |
| B. | job instruction training |
| C. | apprenticeship training |
| D. | none of the above |
| Answer» C. apprenticeship training | |
| 14. |
Kind of training which addresses issues such as lack of interpersonal skills and supervisory skills is classified as |
| A. | required training |
| B. | innovative training |
| C. | problem solving training |
| D. | developmental training |
| Answer» D. developmental training | |
| 15. |
A (n) _____ strategy focuses on new market and product development, innovation, and joint ventures. |
| A. | disinvestment |
| B. | privatization |
| C. | external growth |
| D. | internal growth |
| Answer» C. external growth | |
| 16. |
A technique, in which trainees are shown films on management techniques, is called |
| A. | behavior modeling |
| B. | role playing |
| C. | in-house development center |
| D. | Both A and B |
| Answer» B. role playing | |
| 17. |
In mentoring relationships, first mentoring stage which consists of six to twelve months period is classified as |
| A. | Initiation |
| B. | Cultivation |
| C. | Separation |
| D. | Redefinition |
| Answer» E. | |
| 18. |
The social and cultural barrier to TNA can be met by: |
| A. | Building organizational trust and confidence |
| B. | Assistance of external consultants |
| C. | Effective monitoring |
| D. | All of the above |
| Answer» E. | |
| 19. |
Careers are often said to be more difficult to manage now than in the past because: |
| A. | The nature of jobs and organisations is changing rapidly |
| B. | Retirement age is increasing |
| C. | People are not taught how to do it |
| D. | Definitions of career are changing |
| Answer» B. Retirement age is increasing | |
| 20. |
Which of the following organizations were established in 2001 to cover learning and skills development in a wide range of areas? |
| A. | Training and Enterprise Councils |
| B. | Local Enterprise Councils |
| C. | Learning and Skills Council |
| D. | The Qualifications and Curriculum Authority |
| Answer» B. Local Enterprise Councils | |
| 21. |
Training technique which discuss problems such as organizational change, problems in executive development and business practices is classified as |
| A. | development and innovative training |
| B. | problem solving and interpersonal |
| C. | job and technical training |
| D. | regular training |
| Answer» B. problem solving and interpersonal | |
| 22. |
Which of the following is general increasing of knowledge for the purpose of using it in future life? |
| A. | Training |
| B. | Development |
| C. | Education |
| D. | Mentoring |
| Answer» D. Mentoring | |
| 23. |
A course in ___________ designed by the training designer help salesperson to assist the Customers in getting the product to work effectively. |
| A. | Interpersonal skills |
| B. | Product Knowledge |
| C. | Technical Expertise |
| D. | Active Listening |
| Answer» D. Active Listening | |
| 24. |
The process of providing one on one guidance and instruction to improve knowledge, skills and work performance is |
| A. | Coaching |
| B. | Mentoring |
| C. | Apprenticeship Training |
| D. | Internship |
| Answer» B. Mentoring | |
| 25. |
It is a process which relates to bringing a number of perspectives to finding a single answer – usually right or wrong: |
| A. | Assimilating |
| B. | Diverging |
| C. | Converging |
| D. | Accommodating |
| Answer» D. Accommodating | |
| 26. |
Which of the following positions is characterized by low value and low uniqueness? |
| A. | Lab technician |
| B. | Scientist |
| C. | Secretarial staff |
| D. | Legal adviser |
| Answer» D. Legal adviser | |
| 27. |
Which of the following is the best term to describe people who guide and suggest suitable learning experiences for their proteges? |
| A. | human resource directors |
| B. | line managers |
| C. | coaches |
| D. | mentors |
| Answer» E. | |
| 28. |
The unique characteristics of a learning organization is that the members learn about each other |
| A. | it has the capacity to gather new information and use it for improvement |
| B. | it focuses on selecting new employees who love learning and are highly skilled |
| C. | employees are rewarded for submitting creative suggestions and participating in their implementation |
| D. | none |
| Answer» C. employees are rewarded for submitting creative suggestions and participating in their implementation | |
| 29. |
Which of the following is not part of well written training objectives’ characteristics? |
| A. | A training objective includes capability or desired terminal behavior |
| B. | Specify the conditions under which the behavior will be performed or demonstrated during training |
| C. | Criterion of acceptable performance |
| D. | They should be absolute |
| Answer» E. | |
| 30. |
Training concentrates on |
| A. | coaching the members of an organization how to perform effectively in their current jobs |
| B. | expansion of the knowledge and skills of the members of an organization |
| C. | preparing the employees to take on new responsibilities. |
| D. | none of the above. |
| Answer» B. expansion of the knowledge and skills of the members of an organization | |
| 31. |
Training done in guidance of instructor on one place and having trainees at different locations is classified as |
| A. | tactile training |
| B. | instructor led classroom training |
| C. | distance training |
| D. | e-training |
| Answer» D. e-training | |
| 32. |
The process of attracting, selecting, training and promoting employees through a particular firm is called: |
| A. | phased retirement |
| B. | preretirement counseling |
| C. | talent management |
| D. | modifying selection procedure |
| Answer» D. modifying selection procedure | |
| 33. |
Seth Mason, a product manager working in a manufacturing firm, is highly anxious about change. When the top management of Mason's firm made it mandatory for all product managers to undergo a series of skills trainings, he told his superior that he would be uncomfortable with the process. He added that he was certain of not being able to cope with the new developments. In this instance, Seth Mason is demonstrating _____. |
| A. | indifference to change |
| B. | uniqueness |
| C. | resistance to change |
| D. | loss of control |
| Answer» D. loss of control | |
| 34. |
Situation which occurs when an employee learns new ideas and returns to workplace where people follow same old ideas is classified as |
| A. | capsulated training |
| B. | encapsulated training |
| C. | capsulated development |
| D. | encapsulated development |
| Answer» C. capsulated development | |
| 35. |
The planned use of networked information and communications technology for the delivery of training is called |
| A. | e-learning |
| B. | role playing |
| C. | case study |
| D. | programmed learning |
| Answer» E. | |
| 36. |
The career-related consequences of the delayering of organisations include: |
| A. | A higher proportion of job moves being demotion |
| B. | Promotion being a bigger step when it happens |
| C. | Lateral moves becoming scarcer |
| D. | All of the above |
| Answer» C. Lateral moves becoming scarcer | |
| 37. |
Training needs assessment is usually related to: |
| A. | Organizational performance |
| B. | Individual |
| C. | Both organizational and individual performance |
| D. | None of the above |
| Answer» D. None of the above | |
| 38. |
Which of the following is the best definition of a learning organisation? |
| A. | An organisation which facilitates the learning of all its members and continuously |
| B. | Transforms itself. |
| C. | An organisation in which the managers are encouraged to develop |
| D. | An organisation which facilitates the learning of all its members in order to preserve the status quo |
| Answer» B. Transforms itself. | |
| 39. |
_____ typically includes information on the customers served, why the company exists, whatthe company does, the value received by the customers, and the technology used. |
| A. | Balanced scorecard |
| B. | Vision |
| C. | Mission |
| D. | Code of conduct |
| Answer» D. Code of conduct | |
| 40. |
Training needs analysis can take place at organisational, task, and person levels. At the organisational level, it broadly examines what are the organisation's strategic plans and where is training and development needed to fit into the planning. Organisational training needs generally occur when: |
| A. | There is some kind of barrier hindering the achievement of organisational aims and objectives which is best removed by training. |
| B. | Information technology systems need upgrading. |
| C. | Other competing organisations are conducting extensive training programmes. |
| D. | Government provides additional funding. |
| Answer» B. Information technology systems need upgrading. | |
| 41. |
___________ is generally conceptualized as the perception of salient characteristics of theorganization |
| A. | Climate |
| B. | Culture |
| C. | Reward System |
| D. | Code of Conduct |
| Answer» C. Reward System | |
| 42. |
Job-based employees are characterized by: |
| A. | High value and high uniqueness. |
| B. | High value and low uniqueness. |
| C. | Low value and low uniqueness. |
| D. | low value and high uniqueness |
| Answer» B. High value and low uniqueness. | |
| 43. |
The role rotation method of training begins as a |
| A. | Single role play |
| B. | Multiple role play |
| C. | Structured role play |
| D. | Spontaneous role play |
| Answer» B. Multiple role play | |
| 44. |
Kind of training given to employees about product procedures, customer relations and product knowledge is classified as |
| A. | innovative training |
| B. | technical training |
| C. | interpersonal training |
| D. | problem solving training |
| Answer» C. interpersonal training | |
| 45. |
A legitimate difference between andragogy versus methods for teaching children focuses on |
| A. | the ability to utilize past experience in the training |
| B. | the desire to participate in the learning experience |
| C. | the desire for relevant learning that is problem-centered |
| D. | the need to involve the learner in the learning process |
| Answer» B. the desire to participate in the learning experience | |
| 46. |
The model of personality as learned habits was developed by: |
| A. | Dollard and Miller. |
| B. | Watson. |
| C. | Bandura. |
| D. | Skinner |
| Answer» B. Watson. | |
| 47. |
Type of cooperative training in which trainees have on-the-job experience with guidance of skilled supervisor is classified as |
| A. | school-to-work transition |
| B. | distance training |
| C. | internships |
| D. | apprentice training |
| Answer» E. | |
| 48. |
This learning style prefers using your body, hands and sense of touch: |
| A. | Kinesthetic |
| B. | Logical |
| C. | Social |
| D. | Mathematical |
| Answer» C. Social | |
| 49. |
Critical and Highly Skilled Job-based employees are characterized by: |
| A. | High value and high uniqueness. |
| B. | High value and low uniqueness. |
| C. | Low value and low uniqueness. |
| D. | low value and high uniqueness |
| Answer» B. High value and low uniqueness. | |
| 50. |
Which of the following is the best term to describe people who guide and suggest suitablelearning experiences for their proteges? |
| A. | human resource directors |
| B. | line managers |
| C. | coaches |
| D. | mentors |
| Answer» B. line managers | |