83 + Mcqs in Performance Management Page 1 McqOptions

1.	What will make some organizations more successful, and therefore more likely to survive and prosper, than others?
A.	Creating cultures and systems in which staff can use their talents
B.	Creating management systems to ensure high performance from everyone
C.	Creating superior organisations
D.	Only recruiting talented people
Answer» C. Creating superior organisations

Discussion

2.	Supervisors using the forced distribution appraisal method can protect against bias claims by:
A.	Using multiple raters.
B.	Appointing a review committee.
C.	Training raters to be objective.
D.	All of the above.
Answer» C. Training raters to be objective.

Discussion

3.	Rating an employee high on several traits because he or she does one thing well is called the:
A.	Bias problem.
B.	Central tendency.
C.	Halo effect.
D.	Unclear standards.
Answer» E.

Discussion

4.	Who is the primary person responsible for doing the actual appraising of an employee s performance?
A.	the employee s direct supervisor
B.	the company appraiser
C.	the human resource manager
D.	none of the above
Answer» B. the company appraiser

Discussion

5.	Goals should be ____________, but not so difficult that they appear impossible or unrealistic.
A.	easy
B.	challenging
C.	specific
D.	All the above
Answer» C. specific

Discussion

6.	Which of the following is the easiest and most popular technique for appraising employee performance?
A.	alternation ranking
B.	graphic rating scale
C.	Likert
D.	MBO
Answer» C. Likert

Discussion

7.	Which performance appraisal technique lists traits and a range of performance values for each trait?
A.	behaviourally anchored rating scale
B.	graphic rating scale
C.	forced distribution
D.	critical incident
Answer» C. forced distribution

Discussion

8.	Which of the following is NOT a characteristic of the critical incident method for performance appraisal?
A.	providing examples of excellent work performance
B.	comparing and ranking employees within a group
C.	connecting specific incidents with performance goals
D.	reflecting performance throughout the appraisal period
Answer» C. connecting specific incidents with performance goals

Discussion

9.	Performance management combines performance appraisal with _____ to ensure that employee performance is supportive of corporate goals.
A.	goal setting
B.	training
C.	incentive systems
D.	All the above
Answer» E.

Discussion

10.	Set of value that help people in an organisation understand which actions are considered acceptable and which are considered unacceptable is known as.
A.	organizational norms
B.	organisational culture
C.	organizational ethics
D.	organization moral
Answer» C. organizational ethics

Discussion

11.	----------- refers to the full range of activities involved in securing& utilizing employees including hiring, promoting, compensating, disciplining,& retiring workers.
A.	new public management
B.	personnel management
C.	civil service
D.	bureaucracy
Answer» C. civil service

Discussion

12.	_________ refers to training workers to be able to undertake a wide range of different jobs, instead of just one.
A.	multi skilling
B.	parenting
C.	copying
D.	adopting
Answer» B. parenting

Discussion

13.	A statement containing the details of works to be performed & responsibilities involved is known as.
A.	job analysis
B.	job evaluation
C.	job specification
D.	job description
Answer» B. job evaluation

Discussion

14.	Question at ________ stage of team building, cooperation and a sense of shared responsibility is developed amongst the team members.
A.	storming
B.	performing
C.	forming
D.	norming
Answer» E.

Discussion

15.	The study of human behaviour in organisational setting, the interface between human behaviour and the organisational context.
A.	scientific management
B.	organisational behavior
C.	hawthorn studies.
D.	behavioural studies
Answer» C. hawthorn studies.

Discussion

16.	______ signifies a system of shared meaning held by the members that distinguish one organization from another organization
A.	organizational change
B.	organizational development
C.	organizational culture
D.	group dynamics
Answer» D. group dynamics

Discussion

17.	The clusters of task and behaviours that others expect a person to perform while doing a job is known as.
A.	role
B.	position
C.	norms
D.	organizational culture
Answer» B. position

Discussion

18.	What will make some organizations more successful and there more likely to survive and prosper then others?
A.	creating cultures and system in which staff can use their talents
B.	creating management system to ensure high performance from everyone
C.	creating superior organizations
D.	only recruiting talented people
Answer» C. creating superior organizations

Discussion

19.	Group established by the organisation to do its work and usually identifiable on an organisation chart.
A.	task group
B.	primary group
C.	formal group
D.	informal group
Answer» D. informal group

Discussion

20.	If the appraiser allows a single characteristic of the appraisee to dominate his judgement of the employee performance, it is termed as
A.	halo effect
B.	stereotyping
C.	perceptual set
D.	primacy effect
Answer» B. stereotyping

Discussion

21.	An organization emphasized that its employees should dress formally but did n not consider it to be absolutely essential for the firm. What are such norms termed as?
A.	relevant norms
B.	irrelevant norms
C.	flexible norms
D.	functional norms
Answer» D. functional norms

Discussion

22.	A group of persons in an organization for making or recommending certain decisions is termed as.
A.	committee
B.	formal group
C.	task group
D.	performing group
Answer» B. formal group

Discussion

23.	An approach that puts material to be learned into highly organized, logical sequences that trainee could respond
A.	Counseling
B.	Training
C.	Education
D.	Vestibule training
Answer» E.

Discussion

24.	The overall feeling of exhaustion a persons feels when simultaneously experiencing too much pressure is called.
A.	job dissatisfaction
B.	burnout.
C.	absenteeism
D.	role conflict
Answer» C. absenteeism

Discussion

25.	There is a long-term need to develop individuals within a company to assume positions of leadership and greater responsibility. Comparing the functional and project organization, the opportunity for personnel development __________.
A.	is greater in the project organization
B.	is greater in the functional organization
C.	cannot be determined between the two organizations.
D.	is greater in the project organization during the planning phase only.
Answer» B. is greater in the functional organization

Discussion

26.	Method of keeping and reviewing, record of employees' undesirable behavior at different time intervals is
A.	critical incident method
B.	forced distribution method
C.	alternation ranking method
D.	paired comparison method
Answer» B. forced distribution method

Discussion

27.	The anxiety a person experiences when two sets of knowledge are contradictory or incongruent lead to.
A.	cognitive dissonance
B.	negative attitude
C.	stress
D.	perception disorder
Answer» B. negative attitude

Discussion

28.	Job----- is a statement of the minimum acceptable human qualities necessary to perform a job satisfactorily.
A.	evaluation
B.	specification
C.	description
D.	analysis
Answer» C. description

Discussion

29.	The process of giving employees the authority, skills and freedom to perform their task is known as.
A.	delegation of authority
B.	empowerment
C.	socialization
D.	decentralization of power
Answer» C. socialization

Discussion

30.	Which of the following term is used for choosing the individual who is best suited to a particular position and to the organization from a group of potential applicants
A.	recruitment.
B.	staffing
C.	enrollment
D.	selection.
Answer» E.

Discussion

31.	The problem of active utilization of men arises most in the countries havinga vast population like.
A.	india & pakistan.
B.	china &india
C.	japan & india.
D.	china & asia
Answer» C. japan & india.

Discussion

32.	____________ is a strategy for acquisition, utilization, improvement & presentation of an organizational human resources.
A.	man power planning
B.	personal administration
C.	personal management
D.	personal policy
Answer» B. personal administration

Discussion

33.	A planned, systematic process of organizational change based on behavioural science research and theory.
A.	organizational development
B.	organizational change
C.	organizational re-engineering
D.	organizational empowerment
Answer» B. organizational change

Discussion

34.	Vijay was employed in the production department of a firm manufacturing textiles. He was well behaved and agreed to the norms of the organization. Vijay who accepts all the organizational norms is a
A.	assertive
B.	conformist
C.	rebel
D.	perfectionist
Answer» C. rebel

Discussion

35.	The physical or psychological demands from the environments that cause stress are known as.
A.	burnout
B.	emotional intelligent
C.	negative attitude
D.	stressors
Answer» E.

Discussion

36.	_________ council studies absenteeism at the workplace and recommends steps to reduce it at the lowest level of worker participation
A.	shop council
B.	plant council
C.	unit council
D.	joint council
Answer» D. joint council

Discussion

37.	Direct non financial and financial payments received by employees for continuous work with company are classified as
A.	benefits
B.	stock ownership
C.	loyalty scholarships
D.	all of above
Answer» B. stock ownership

Discussion

38.	Supratim has been promoted to the post of an Area Sales Manager just last week, but finds himself lacking in some areas. His performance can be improved by
A.	reprimanding him
B.	training him
C.	linking his pay to performance
D.	providing him with an assistant
Answer» C. linking his pay to performance

Discussion

39.	The ______ council usually deals with matters pertaining to the operational, economic and financial, personnel, welfare and environment areas at a level above the shop/department level
A.	shop council
B.	plant council
C.	unit council
D.	joint council
Answer» C. unit council

Discussion

40.	Which theory hold the authority inherent in a managerial position is achieved by delegation from the higher position?
A.	classical theory
B.	acceptance theory
C.	competence authority
D.	operant theory.
Answer» B. acceptance theory

Discussion

41.	When the organization gives option to its employees to retire even before superannuation it is called.
A.	forced retirement
B.	compulsory retirements
C.	voluntary retirement
D.	premature retirement
Answer» B. compulsory retirements

Discussion

42.	_______________ is the permanent termination of an employee s services for economic reasons in a going concern.
A.	resignation
B.	dismissal
C.	retirement
D.	retrenchment
Answer» C. retirement

Discussion

43.	A------ takes place when an employee moves to a position higher than the one formerly occupied.
A.	demotion
B.	punishment
C.	transfer.
D.	promotion
Answer» E.

Discussion

44.	Strategy employees seek to interesting jobs and greater advancement opportunities is included in
A.	promotions
B.	transfers
C.	reality shock
D.	formal training
Answer» C. reality shock

Discussion

45.	Job analysis is a systematic exploration of the activities surrounding a job. It define the jobs.
A.	responsibilities &duties
B.	accountability & duties
C.	responsibilities & accountability
D.	responsibilities, accountability, duties.
Answer» E.

Discussion

46.	Under which of the following organization industrial, commercial and trading concern are included.
A.	political organization
B.	integrated organization
C.	economic organization
D.	maintenance organization
Answer» D. maintenance organization

Discussion

47.	Which of the following denotes the predisposition to respond in a positive or negative way to someone to something in one s environment?
A.	attitude
B.	stress
C.	belief
D.	personality
Answer» B. stress

Discussion

48.	Under which role, three general categories of managerial including the monitor, the disseminator, and spokes person roles comes.
A.	decision making role
B.	information role
C.	interpersonal role
D.	controlling role
Answer» C. interpersonal role

Discussion

49.	The level of the reporting superior for the project manager is viewed as critical because it also implies the amount of interest and emphasis that the corporation places on the project. From a practical standpoint, when a project manager reports to a senior officer of the company, the project manager then has access to an individual with the __________ to resolve inter-project conflicts.
A.	ability and resources
B.	power and authority.
C.	will and desire
D.	seniority and maturity
Answer» C. will and desire

Discussion

50.	The role in which a manager led his subordinates and motivating them for willing cooperation is called as.
A.	monitoring role
B.	disseminator role
C.	entrepreneur role
D.	leader role
Answer» E.

Discussion

Explore topic-wise MCQs in Bachelor of Business Administration in Human Resource Management (BBA HRM).

What will make some organizations more successful, and therefore more likely to survive and prosper, than others?

Supervisors using the forced distribution appraisal method can protect against bias claims by:

Rating an employee high on several traits because he or she does one thing well is called the:

Who is the primary person responsible for doing the actual appraising of an employee s performance?

Goals should be ____________, but not so difficult that they appear impossible or unrealistic.

Which of the following is the easiest and most popular technique for appraising employee performance?

Which performance appraisal technique lists traits and a range of performance values for each trait?

Which of the following is NOT a characteristic of the critical incident method for performance appraisal?

Performance management combines performance appraisal with _____ to ensure that employee performance is supportive of corporate goals.

Set of value that help people in an organisation understand which actions are considered acceptable and which are considered unacceptable is known as.

----------- refers to the full range of activities involved in securing& utilizing employees including hiring, promoting, compensating, disciplining,& retiring workers.

_________ refers to training workers to be able to undertake a wide range of different jobs, instead of just one.

A statement containing the details of works to be performed & responsibilities involved is known as.

Question at ________ stage of team building, cooperation and a sense of shared responsibility is developed amongst the team members.

The study of human behaviour in organisational setting, the interface between human behaviour and the organisational context.

______ signifies a system of shared meaning held by the members that distinguish one organization from another organization

The clusters of task and behaviours that others expect a person to perform while doing a job is known as.

What will make some organizations more successful and there more likely to survive and prosper then others?

Group established by the organisation to do its work and usually identifiable on an organisation chart.

If the appraiser allows a single characteristic of the appraisee to dominate his judgement of the employee performance, it is termed as

An organization emphasized that its employees should dress formally but did n not consider it to be absolutely essential for the firm. What are such norms termed as?

A group of persons in an organization for making or recommending certain decisions is termed as.

An approach that puts material to be learned into highly organized, logical sequences that trainee could respond

The overall feeling of exhaustion a persons feels when simultaneously experiencing too much pressure is called.

There is a long-term need to develop individuals within a company to assume positions of leadership and greater responsibility. Comparing the functional and project organization, the opportunity for personnel development __________.

Method of keeping and reviewing, record of employees' undesirable behavior at different time intervals is

The anxiety a person experiences when two sets of knowledge are contradictory or incongruent lead to.

Job----- is a statement of the minimum acceptable human qualities necessary to perform a job satisfactorily.

The process of giving employees the authority, skills and freedom to perform their task is known as.

Which of the following term is used for choosing the individual who is best suited to a particular position and to the organization from a group of potential applicants

The problem of active utilization of men arises most in the countries havinga vast population like.

____________ is a strategy for acquisition, utilization, improvement & presentation of an organizational human resources.

A planned, systematic process of organizational change based on behavioural science research and theory.

Vijay was employed in the production department of a firm manufacturing textiles. He was well behaved and agreed to the norms of the organization. Vijay who accepts all the organizational norms is a

The physical or psychological demands from the environments that cause stress are known as.

_________ council studies absenteeism at the workplace and recommends steps to reduce it at the lowest level of worker participation

Direct non financial and financial payments received by employees for continuous work with company are classified as

Supratim has been promoted to the post of an Area Sales Manager just last week, but finds himself lacking in some areas. His performance can be improved by

The ______ council usually deals with matters pertaining to the operational, economic and financial, personnel, welfare and environment areas at a level above the shop/department level

Which theory hold the authority inherent in a managerial position is achieved by delegation from the higher position?

When the organization gives option to its employees to retire even before superannuation it is called.

_______________ is the permanent termination of an employee s services for economic reasons in a going concern.

A------ takes place when an employee moves to a position higher than the one formerly occupied.

Strategy employees seek to interesting jobs and greater advancement opportunities is included in

Job analysis is a systematic exploration of the activities surrounding a job. It define the jobs.

Under which of the following organization industrial, commercial and trading concern are included.

Which of the following denotes the predisposition to respond in a positive or negative way to someone to something in one s environment?

Under which role, three general categories of managerial including the monitor, the disseminator, and spokes person roles comes.

The role in which a manager led his subordinates and motivating them for willing cooperation is called as.