1.

Match the following List I List II A. Strategic benchmarking 1. can lead to innovation and dramatic improvements B. Competitive benchmarking 2. often results in short term benefits C. Process benchmarking 3. when business need to improve overall performance D. Functional benchmarking 4. through trade associations or third parties Codes

A.                                  A\[\to \]3, B\[\to \]4, C\[\to \]2, D\[\to \]1
B.                     A\[\to \]3, B\[\to \]1, C\[\to \]2, D\[\to \]4
C.                     A\[\to \]1, B\[\to \]2, C\[\to \]3, D\[\to \]4
D.                     A\[\to \]4, B\[\to \]1, C\[\to \]2, D\[\to \]3
Answer» B.                     A\[\to \]3, B\[\to \]1, C\[\to \]2, D\[\to \]4


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