MCQOPTIONS
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MCQOPTIONS
This section includes 10 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Which of the following is not a benefit of generic benchmarking? |
| A. | Non-competitive |
| B. | Lack of innovation |
| C. | Non-threatening |
| D. | High potential towards discovery |
| Answer» C. Non-threatening | |
| 2. |
In which form of benchmarking unrelated business processes or functions that can be utilized are studied? |
| A. | Internal benchmarking |
| B. | Competitive benchmarking |
| C. | Functional benchmarking |
| D. | Generic benchmarking |
| Answer» E. | |
| 3. |
Which of the following is not a challenge to functional benchmarking? |
| A. | Variation in corporate culture |
| B. | Takes more time than internal benchmarking |
| C. | Common functions are difficult to find |
| D. | Takes less time compared to internal benchmarking |
| Answer» E. | |
| 4. |
In which form of benchmarking is comparison of similar or identical practices within same or immediate industry is done? |
| A. | Internal benchmarking |
| B. | Competitive benchmarking |
| C. | Functional benchmarking |
| D. | Generic benchmarking |
| Answer» D. Generic benchmarking | |
| 5. |
Trade secrets may be a challenge in competitor benchmarking. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 6. |
Competitor benchmarking can also open the possibility for partnership. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 7. |
In which form of benchmarking is direct comparison with competitor done of a product, service, process or method? |
| A. | Internal benchmarking |
| B. | Competitive benchmarking |
| C. | Functional benchmarking |
| D. | Generic benchmarking |
| Answer» C. Functional benchmarking | |
| 8. |
Which of the following is not a challenge to internal benchmarking? |
| A. | Low performance improvement |
| B. | Internal bias |
| C. | It may not provide best-in-class comparison |
| D. | High performance improvement |
| Answer» E. | |
| 9. |
Which of the following is not an advantage of internal benchmarking? |
| A. | Low cost |
| B. | High cost |
| C. | Relatively easy |
| D. | Deeper understanding of all the processes of the organization |
| Answer» C. Relatively easy | |
| 10. |
In which form of benchmarking is comparison of a business process done with a similar process within the organization? |
| A. | Internal benchmarking |
| B. | Competitive benchmarking |
| C. | Functional benchmarking |
| D. | Generic benchmarking |
| Answer» B. Competitive benchmarking | |