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This section includes 15 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Which of the following is not an example of use of poka-yoke in business processes? |
| A. | Use of sensors in a car |
| B. | Checklists |
| C. | Color coding on products |
| D. | Color coding in the work area |
| Answer» B. Checklists | |
| 2. |
The use of sensors on roller coaster tracks is an example of ______ |
| A. | Poka-yoke mechanism |
| B. | Use of electronics |
| C. | Use of electrical devices |
| D. | Inform the police |
| Answer» B. Use of electronics | |
| 3. |
Just-in-time is a strategy for implementing the policy of ________ |
| A. | Zero defects |
| B. | Four defects |
| C. | Seven defects |
| D. | Eight defects |
| Answer» B. Four defects | |
| 4. |
________ and _______ are two major types of inspection for detecting errors. |
| A. | Sampling inspection, 100% inspection |
| B. | Sampling inspection, 99% inspection |
| C. | Sampling inspection, 98% inspection |
| D. | Sampling inspection, 97% inspection |
| Answer» B. Sampling inspection, 99% inspection | |
| 5. |
Poka-yoke is a strategy for implementing the policy of _______ |
| A. | Zero defects |
| B. | Four defects |
| C. | Seven defects |
| D. | Eight defects |
| Answer» B. Four defects | |
| 6. |
The use of electrical sensors to activate warning signals is an example of ______ |
| A. | Poka-yoke mechanism |
| B. | Use of electronics |
| C. | Use of electrical devices |
| D. | Inform the police |
| Answer» B. Use of electronics | |
| 7. |
Who can develop a poka-yoke device? |
| A. | Founder |
| B. | Co-Founder |
| C. | Manager |
| D. | Anyone in the organization |
| Answer» E. | |
| 8. |
A car won’t start unless transmission is in neutral/park position. This is an example of poka-yoke mechanism. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 9. |
Auto shut off on iron is an example of a poka-yoke mechanism. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 10. |
An operator in a manufacturing company is faced with the challenge of using a poka-yoke device. It is difficult to operate and requires continuous attention. What can you infer from the following scenario? |
| A. | The operator must read the operation manual |
| B. | Poka-yoke device should be easy to install and usable to all |
| C. | The operator is lacking operational skills |
| D. | The operator must be dismissed from service |
| Answer» C. The operator is lacking operational skills | |
| 11. |
Which of the following is not an advantage of mistake proofing? |
| A. | Prevents error occurrence |
| B. | Prevents defect occurrence |
| C. | Little or no formal training |
| D. | Cost ineffective |
| Answer» E. | |
| 12. |
Who formalized the concept of Poka-yoke? |
| A. | Dr. Shigeo Shingo |
| B. | Deming |
| C. | Crosby |
| D. | Juran |
| Answer» B. Deming | |
| 13. |
Poka-yoke______ an error as soon as it is being made and _______ it from reaching the next operation. |
| A. | Promotes, promotes |
| B. | Detects, prevents |
| C. | Prevents, detects |
| D. | Promotes, prevents |
| Answer» C. Prevents, detects | |
| 14. |
What do Yokeru and Poka mean respectively? |
| A. | Avoid, inadvertent errors |
| B. | Inadvertent errors, avoid |
| C. | Inadvertent mistakes, avoid |
| D. | Inadvertent errors, inadvertent mistakes |
| Answer» B. Inadvertent errors, avoid | |
| 15. |
Poka-yoke is also known as _______ |
| A. | Mistake-proofing |
| B. | Mistake |
| C. | Proofreading |
| D. | Mistake and proofreading |
| Answer» B. Mistake | |