MCQOPTIONS
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This section includes 15 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Juran’s Trilogy is a ______ and ______ continuous process improvement approach. |
| A. | Open, never-ending |
| B. | Open, ending |
| C. | Cyclic, never-ending |
| D. | Cyclic, ending |
| Answer» D. Cyclic, ending | |
| 2. |
Chronic waste requires improvement process. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 3. |
Sporadic waste can be identified and corrected through quality control. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 4. |
According to Juran’s Trilogy diagram, errors made in the quality control process give rise to ________ |
| A. | Chronic waste region |
| B. | Waste region |
| C. | Temporary waste region |
| D. | Sporadic spike |
| Answer» E. | |
| 5. |
According to Juran’s Trilogy diagram, errors made in the planning process give rise to _________ |
| A. | Chronic waste region |
| B. | Waste region |
| C. | Temporary waste region |
| D. | Improvement region |
| Answer» B. Waste region | |
| 6. |
Juran’s Trilogy diagram is a plot between ______ and _______ |
| A. | Time, percent defective |
| B. | Distance, percent defective |
| C. | Speed, percent defective |
| D. | Velocity, percent defective |
| Answer» B. Distance, percent defective | |
| 7. |
The process of identifying the scope for process improvement is associated with ________ |
| A. | Quality Meet |
| B. | Quality Control |
| C. | Quality Planning |
| D. | Quality Improvement |
| Answer» E. | |
| 8. |
The process of checking the actual performance with the standard performance is associated with __________ |
| A. | Quality Meet |
| B. | Quality Control |
| C. | Quality Planning |
| D. | Quality Improvement |
| Answer» C. Quality Planning | |
| 9. |
The planning of periodic checks and inspection to ensure product specifications and features are met is associated with __________ |
| A. | Quality Meet |
| B. | Quality Control |
| C. | Quality Planning |
| D. | Quality Improvement |
| Answer» C. Quality Planning | |
| 10. |
Which of the following is associated with developing the processes that are needed to deliver quality products or services complying with customer needs? |
| A. | Quality Planning |
| B. | Quality Control |
| C. | Quality Improvement |
| D. | Quality Assurance |
| Answer» B. Quality Control | |
| 11. |
Which of the following is associated with defining of product or service features and specifications? |
| A. | Quality Planning |
| B. | Quality Control |
| C. | Quality Improvement |
| D. | Quality Assurance |
| Answer» B. Quality Control | |
| 12. |
It is important to know about ________ for quality planning. |
| A. | Customer needs |
| B. | Customer quality |
| C. | Customer satisfaction |
| D. | Manager satisfaction |
| Answer» B. Customer quality | |
| 13. |
Process Control and Regulatory is a part of _______ |
| A. | Quality Planning |
| B. | Quality Control |
| C. | Quality Improvement |
| D. | Quality Assurance |
| Answer» C. Quality Improvement | |
| 14. |
The development processes in an organization for product or service is referred to as _________ |
| A. | Quality by Design |
| B. | Process Control and Regulatory |
| C. | Lean Six Sigma |
| D. | Rapid Six Sigma |
| Answer» B. Process Control and Regulatory | |
| 15. |
Quality Planning is also known as ________ |
| A. | Quality by Design |
| B. | Process Control and Regulatory |
| C. | Lean Six Sigma |
| D. | Rapid Six Sigma |
| Answer» B. Process Control and Regulatory | |