MCQOPTIONS
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MCQOPTIONS
This section includes 606 Mcqs, each offering curated multiple-choice questions to sharpen your General Management knowledge and support exam preparation. Choose a topic below to get started.
| 551. |
An example of a communication channel is$? |
| A. | face-to-face conversation |
| B. | feedback |
| C. | context |
| D. | noise |
| Answer» B. feedback | |
| 552. |
Learning to communicate with others is key to$? |
| A. | winning the approval of everyone around you |
| B. | establishing rewarding relationships |
| C. | never being misunderstood |
| D. | eliminating all of your listeners' physiological noise |
| Answer» C. never being misunderstood | |
| 553. |
The primary goal of the beginning of a persuasive message is to$? |
| A. | sell the idea |
| B. | gain the reader's attention |
| C. | establish a courteous tone |
| D. | present the pros and cons of the message |
| Answer» C. establish a courteous tone | |
| 554. |
In circular letters personal interest is created by using the word_________.$? |
| A. | You |
| B. | Our customers |
| C. | Everybody |
| D. | Dear customers |
| Answer» B. Our customers | |
| 555. |
To decode a message is to$? |
| A. | translate ideas into code |
| B. | interpret a message |
| C. | reject a message |
| D. | evaluate a message |
| Answer» C. reject a message | |
| 556. |
Learning to communicate with others is key to? |
| A. | winning the approval of everyone around you |
| B. | establishing rewarding relationships |
| C. | never being misunderstood |
| D. | eliminating all of your listeners' physiological noise |
| Answer» C. never being misunderstood | |
| 557. |
To decode a message is to? |
| A. | translate ideas into code |
| B. | interpret a message |
| C. | reject a message |
| D. | evaluate a message |
| Answer» C. reject a message | |
| 558. |
An example of a communication channel is? |
| A. | face-to-face conversation |
| B. | feedback |
| C. | context |
| D. | noise |
| Answer» B. feedback | |
| 559. |
The primary goal of the beginning of a persuasive message is to? |
| A. | sell the idea |
| B. | gain the reader's attention |
| C. | establish a courteous tone |
| D. | present the pros and cons of the message |
| Answer» C. establish a courteous tone | |
| 560. |
In circular letters personal interest is created by using the word_________.? |
| A. | You |
| B. | Our customers |
| C. | Everybody |
| D. | Dear customers |
| Answer» B. Our customers | |
| 561. |
MIS normally found in a manufacturing organization will not be suitable in the __________.? |
| A. | service sector |
| B. | banking sector |
| C. | agriculture sector |
| D. | none of the above |
| Answer» B. banking sector | |
| 562. |
What type of communication does a report to a customer from an employer is? |
| A. | Manager communication |
| B. | officer communication |
| C. | administrator communication |
| D. | Official communication |
| Answer» E. | |
| 563. |
The information of MIS comes from the? |
| A. | Internal source |
| B. | External source |
| C. | Both Internal and External sources |
| D. | None of the above |
| Answer» D. None of the above | |
| 564. |
Raised eyebrows and shrugs are examples of? |
| A. | body language |
| B. | cross-cultural communication |
| C. | poor communication |
| D. | good communication |
| Answer» B. cross-cultural communication | |
| 565. |
Communication following strict lines of authority and reporting relationships is known as? |
| A. | open door policy |
| B. | chain of command |
| C. | effective communication |
| D. | the grapevine |
| Answer» C. effective communication | |
| 566. |
What type of audience are, people who have to act or make decisions on the basis of the report? |
| A. | Primary |
| B. | Secondary |
| C. | Immediate |
| D. | None of the above |
| Answer» B. Secondary | |
| 567. |
Communication without words is called? |
| A. | Non- verbal communication |
| B. | Verbal |
| C. | Oral communication |
| D. | Written communication |
| Answer» B. Verbal | |
| 568. |
__________ is not one of the 7 Cs of communication:? |
| A. | conciseness |
| B. | correctness |
| C. | clarity |
| D. | character |
| Answer» E. | |
| 569. |
In general, human beings are |
| A. | indifferent communicators |
| B. | perfect communicators |
| C. | good communicators |
| D. | poor communicators |
| Answer» E. | |
| 570. |
Down ward communication flows from_________ to_________. |
| A. | Upper to lower |
| B. | Lower to upper |
| C. | Horizontal |
| D. | Diagonal |
| Answer» B. Lower to upper | |
| 571. |
Letters that please the receiver are called |
| A. | Yes letters |
| B. | routine letters |
| C. | invitation letters |
| D. | good-news letters |
| Answer» E. | |
| 572. |
The first goal in writing a business letter is to get the recipients .......... |
| A. | address |
| B. | attention |
| C. | services |
| D. | trade |
| Answer» B. attention | |
| 573. |
The most modern letter style is |
| A. | modified-block |
| B. | full-block |
| C. | simplified |
| D. | block |
| Answer» D. block | |
| 574. |
In block text format, you do not_________each paragraph |
| A. | indent |
| B. | punctuation |
| C. | margin |
| D. | transition x |
| Answer» B. punctuation | |
| 575. |
Business letters produce immediate effect because they are: |
| A. | interesting |
| B. | brief |
| C. | formal |
| D. | informal |
| Answer» E. | |
| 576. |
The _________ of business letter is called layout. |
| A. | Body |
| B. | content |
| C. | pattern |
| D. | all the above |
| Answer» D. all the above | |
| 577. |
When working to create and maintain a favorable relationship with a receiver, a sender should |
| A. | do just what the receiver expects |
| B. | impress the receiver by using technical terms |
| C. | stress mutual interests and benefits |
| D. | use positive wording |
| Answer» E. | |
| 578. |
The following is (are) non-verbal communication |
| A. | Facial expression |
| B. | Appearance |
| C. | Posture |
| D. | All of the above |
| Answer» E. | |
| 579. |
Text Parts are ___________ basic parts of a formal report. |
| A. | 3 |
| B. | 4 |
| C. | 5 |
| D. | 6 |
| Answer» B. 4 | |
| 580. |
__________ expressly designed for the support of individual and collective decision making. |
| A. | MIS |
| B. | DSS |
| C. | IPS |
| D. | OSS |
| Answer» C. IPS | |
| 581. |
Registering sound vibrations |
| A. | Hearing |
| B. | Verbal communication |
| C. | Non - Verbal communication |
| D. | Listening |
| Answer» B. Verbal communication | |
| 582. |
This time is devoted to school labs, studying work, commuting, and other activities involving your immediate and long-term goals. |
| A. | Committed time |
| B. | Discretionary time |
| C. | Maintenance time |
| D. | Family time |
| Answer» B. Discretionary time | |
| 583. |
A creative way to brainstorm, plan, and put your vision into action is to use a(an) ____________. |
| A. | Mind map |
| B. | Visualization |
| C. | Time log |
| D. | To-do list |
| Answer» B. Visualization | |
| 584. |
A message can only be deemed effective when it is |
| A. | repeated back as proof of understanding |
| B. | communicated face-to-face |
| C. | delivered with confidence |
| D. | understood by others and produces the intended results |
| Answer» E. | |
| 585. |
Feedback is a listeners |
| A. | verbal critique of your message |
| B. | aversion to a message |
| C. | acceptance of a message |
| D. | verbal or nonverbal responses to a message |
| Answer» E. | |
| 586. |
The first opportunity to gain the reader's attention in a direct mail letter is |
| A. | in the attention line |
| B. | in the opening paragraph |
| C. | in the top margin |
| D. | on the envelope |
| Answer» E. | |
| 587. |
Simplicity in writing means essentially |
| A. | plainness |
| B. | the use of simple sentences |
| C. | the use of simple tense |
| D. | the use of simple words |
| Answer» B. the use of simple sentences | |
| 588. |
A persuasive message will fail if |
| A. | it does not focus on what is in it for the reader |
| B. | it only lists facts |
| C. | it moves too slowly |
| D. | all of the above |
| Answer» E. | |
| 589. |
Which of the following is considered a method to help overcome personal barriers to effective communication? |
| A. | Impulsive behavior |
| B. | Poor administrative practices |
| C. | Engaging in excessive impression management |
| D. | Improvement of listening skills |
| Answer» E. | |
| 590. |
Which of the following problems can occur as a result of ineffective downward flow? |
| A. | Employees feeling that they don't receive enough information to do their jobs |
| B. | Employees feeling that they receive too much information |
| C. | Employees feeling the information they do receive is not the information they need |
| D. | All of the above |
| Answer» E. | |
| 591. |
What does an report presents |
| A. | Always state the research question or hypothesis and are written in first person to show that the author takes responsibility for the findings |
| B. | Usually a review of the literature, the findings, a discussion and recommendations |
| C. | Always present recommendations as well as an outline of the methods used and the findings |
| D. | At least a review of the literature, the methods used, the findings and a discussion They have some common elements but may vary in overall organisational structure |
| Answer» E. | |
| 592. |
Communication between departments or functional units of companies is known as |
| A. | department communication |
| B. | upward communication |
| C. | command communication |
| D. | horizontal communication |
| Answer» E. | |
| 593. |
What is necessary for effective communication to occur? |
| A. | the right environment, the right people, a message in a timely manner |
| B. | the right information, the right environment, feedback |
| C. | the right people, the right information, a message in a timely manner |
| D. | the right people, feedback, the right information |
| Answer» D. the right people, feedback, the right information | |
| 594. |
In writing business letters, one has to be |
| A. | dull |
| B. | formal |
| C. | conventional |
| D. | friendly |
| Answer» E. | |
| 595. |
Which is not the type of communication channel |
| A. | Speaking, listening |
| B. | Writing, reading |
| C. | Visualizing, observing |
| D. | Thinking, acting |
| Answer» E. | |
| 596. |
As a process of sharing thoughts and ideas, communication suffers mainly from |
| A. | both physical and non-physical barriers |
| B. | non-physical barriers |
| C. | gender differences |
| D. | physical barriers |
| Answer» E. | |
| 597. |
When communicating with people from a different culture it is best to assume |
| A. | differences until similarity is proven |
| B. | similar interpretation of symbols |
| C. | similar understanding of ideas |
| D. | people are all the same |
| Answer» B. similar interpretation of symbols | |
| 598. |
The most important goal of business communication is_________. |
| A. | favorable relationship between sender and receiver |
| B. | organizational goodwill |
| C. | receiver response |
| D. | receiver understanding |
| Answer» E. | |
| 599. |
Which of the following is not one of the three major types of appeals discussed in the text? |
| A. | logic based |
| B. | emotion based |
| C. | psychology based |
| D. | character based |
| Answer» D. character based | |
| 600. |
Which of the following is not part of a cover letter? |
| A. | salutation |
| B. | return address |
| C. | references |
| D. | close |
| Answer» D. close | |