MCQOPTIONS
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| 1. |
Which one of these would not be regarded as a dysfunction of bureaucracy according to Merton ? |
| A. | the rules could be upheld at all cost even in the face of a better solution |
| B. | people know they should be guaranteed fair and consistent treatment |
| C. | adherence to the rules takes precedence over organizational goals |
| D. | workers are not encouraged to be flexible in making decisions |
| Answer» C. adherence to the rules takes precedence over organizational goals | |