MCQOPTIONS
Saved Bookmarks
| 1. |
Which of the following statements is NOT true about world-class firms? |
| A. | World-class firms are firms that are poor in customer support. |
| B. | World-class firms know their market and their products. |
| C. | World-class firms strive continually to improve product design, manufacture, and delivery. |
| D. | World-class firms can compete with the best of the best in a global environment. |
| Answer» B. World-class firms know their market and their products. | |