MCQOPTIONS
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| 1. |
Which of the following are relevant factors regarding quality in service sector?1. Timeliness of service:2. Customer participation3. Company personnel motivation4. Company cultureSelect the correct answer using the codes given below: |
| A. | 1, 3 and 4 only |
| B. | 1, 2 and 3 only |
| C. | 1, 2, 3 and 4 |
| D. | 2, 3 and 4 only |
| Answer» D. 2, 3 and 4 only | |