The philosophy, in which the management works to improve value chain of the products, to exceed customer expectations is classified as

The philosophy, in which the management works to improve value chain o

1.	The philosophy, in which the management works to improve value chain of the products, to exceed customer expectations is classified as
A.	quality
B.	management chain
C.	customer chain
D.	cost chain
Answer» B. management chain

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The philosophy, in which the management works to improve value chain of the products, to exceed customer expectations is classified as

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