Statement: The complaint of poor customer service is partly correct and it certainly needs be improved. Conclusions :I. Poor customer service can be improved. II. The speaker knows about the poor customer service of the company .

if neither I nor II follows, and

Statement: The complaint of poor customer service is partly correct a

1.	Statement: The complaint of poor customer service is partly correct and it certainly needs be improved. Conclusions :I. Poor customer service can be improved. II. The speaker knows about the poor customer service of the company .
A.	if only conclusion I follows
B.	if only conclusion II follows
C.	if either I or II follows
D.	if neither I nor II follows, and
E.	if both I and II follow
Answer» C. if either I or II follows

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Statement: The complaint of poor customer service is partly correct and it certainly needs be improved. Conclusions :I. Poor customer service can be improved. II. The speaker knows about the poor customer service of the company .

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