CRM (customer relationship management) is? [BOB RO. 2011] – McqOptions

MCQOPTIONS

1.	CRM (customer relationship management) is? [BOB RO. 2011]
A.	A pre-sales activity
B.	A tool for lead generation
C.	An ongoing daily activity
D.	The task of a DSA
Answer» C. An ongoing daily activity

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