Choose the correct options to fill in the blanks with the correct passive verb: On the occasion of Christmas, a roaring trade ____11____ by the shops. Lots of gifts and presents ____12____ by people. In the cold and foggy afternoon, Christmas carols ____13____ by children. There was fun and frolic in the air. But, the unfeeling heart of Mr. Scrooge ____14____ by the warmth of the festival. No gift ____15____ by him for anyone. He ____16____ by Fred who had come to wish him 'Merry Christmas'. Fred ____17____ to see the cold response of Mr. Scrooge. Soon, two men entered the room. Money ____18____ by them for the needy so that Christmas ____19____ by these unfortunate people too. But, Mr. Scrooge suggested that the poor ____20. ____ to prisons or poor houses.

• A. shocked
• B. been shocked
• C. was shocked
• D. being shocked