Balanced scorecard perspective focuses on all operations, which leads to value creation process for customers, can be categorized as

nternal business process perspective

Balanced scorecard perspective focuses on all operations, which leads

1.	Balanced scorecard perspective focuses on all operations, which leads to value creation process for customers, can be categorized as
A.	earning perspective
B.	inancial perspective
C.	nternal business process perspective
D.	ustomer perspective
Answer» D. ustomer perspective

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Balanced scorecard perspective focuses on all operations, which leads to value creation process for customers, can be categorized as

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