MCQOPTIONS
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| 1. |
A department manager telephoned two managers in other departments to discuss a cost savings idea that would benefit their departments as well as her own. Which of the following most accurately defines the communication channel that the manager was using? |
| A. | Upward |
| B. | Lateral |
| C. | Downward |
| D. | Hierarchical |
| Answer» C. Downward | |