_1. A __________ & __________ Listening is the best answer to satisfy even the most short tempered customer.2. We should always __________ the customer for calling & complaining.$?

_1. A __________ & __________ Listening is the best answer to satisfy

1.	_1. A __________ & __________ Listening is the best answer to satisfy even the most short tempered customer.2. We should always __________ the customer for calling & complaining.$?
A.	Passive, impatient, slap
B.	Patient, active, thank
C.	Impatient, passive, thank
D.	Passive, active, thank
Answer» C. Impatient, passive, thank

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_1. A & Listening is the best answer to satisfy even the most short tempered customer.2. We should always __ the customer for calling & complaining.$?

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